Return

Return Policy

We want you to be completely satisfied with your purchase from Oake & CO. If you're not happy with your order, we're here to help.

Returns

You have 30 days from the date you received your item to request a return. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Non-Returnable Items

The following items cannot be returned:

• Items marked as final sale
• Items that have been used or damaged after delivery
• Items returned without original packaging

How to Initiate a Return

To start a return, please contact us at hello@oakeandco.com with your order number and reason for return. We will provide you with instructions on how and where to send your package.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5–10 business days.

Exchanges

If you received a damaged or defective item, we'll gladly exchange it. Please contact us at hello@oakeandco.com so we can make it right.

Shipping Costs for Returns

Customers are responsible for return shipping costs unless the item arrived damaged or defective. Shipping costs are non-refundable.

Questions?

If you have any questions about our return policy, please reach out to us at hello@oakeandco.com.